Will Amazon destroy the Indy-Publishing Industry?

If you are like most people in America, you’ve probably never heard of two of the companies I’m about to write about: Ingram and Lightning Source.  But, somehow, I’m sure you’ve heard of Amazon (least not from me tirelessly pitching book sales over there).  If that’s the case, you might be a little puzzled by my statement that Amazon has now decided to go to war against the small and micro-publishing industry. If they succeed in what they’re pushing, then it might well spell the death of indy-publishing in this country.

Some background is necessary for the civilians and innocent bystanders. If you already know publishing inside and out, you can just skip the next couple paragraphs.

BEGINNING OF PUBLISHING LECTURE

Traditional publishing works like this: the author spends years writing their book.  Then they spend years finding an agent.  The agent sells the book to a publishing company, which then invests the money (and takes the risk) to offset print thousands of copies which are then sold on consignment to distributors and wholesales at a steep (usually 55%) discount.  From there, they are sold on consignment to the bookstores at a 40% discount, and are typically returnable for a year.

The break down from the other direction: You pay $16 for a new trade paperback at the bookstore. Here’s how the money breaks down:


•    Cover price: $16
•    Bookstore: $6.40
•    Wholesaler (Ingram or Baker and Taylor): $2.40
•    Distributor: $2.40
•    Publisher: $3.20, minus  the printing cost
•    Printer: Depending on the print run size, typically $2 to $3
•    Author: $1.60 (maybe, sometimes less)

You can see from the breakdown that the author and publisher really get the short end of the stick in this deal. Particularly because the typical trade book only sells through 50% of copies, meaning the others are returned for credit to the publisher and are either remaindered (sold in pallets for the bargain bin) or destroyed. Publishers have razor thin profit margins. In order to be profitable, they have to print and sell an enormous quantity of any given title.

All of that changed in the last ten years and thanks to a combination of factors—one important one was the very existence of Amazon – it has become possible for tiny micro-presses (such as my own) to profitably sell books in very low quantities. The biggest piece in the puzzle here is a virtually unknown company in Tennessee called Lightning Source.  Lightning Source is a book printing company, but two factors make them unique. One is that they are owned by Ingram, the biggest book distributor in North America.  The second is that they print copies one at a time, as they are ordered.  So, when Republic was published, for example, instead of laying out tens of thousands of dollars  as an initial investment, Cincinnatus Press spent very little to get it running. Editing, cover design, some small setup fees, and we were in business. By August, one month after publication, the book had already broken even.  Everything since then has been profit.

Here’s the breakdown on that title:


•    $16.95 cover price
•    Amazon and other retailers: $3.39
•    Lightning Source (for printing and distribution): $5
•    Publisher/author: $7.61

I put publisher and author together in my case, because I own the publishing company.  Right now pretty much all the profit is rolled back into investment for the next title, and because I plan to go offset soon, which will cost some bucks. As a result of this, I was able to bring back into print an important, but slow-selling title, about the World War I veterans’ Bonus March in 1932, and later this year I’ll be publishing a wonderful book by a Florida author about commerce raiders during the Civil War.

END OF PUBLISHING LECTURE

So here’s what Amazon has decided to do. In order to capture more of the money, they’ve bought their own printing company (Booksurge), and have been strong-arming small and large companies using print-on-demand in order to make those companies shift over to printing through Amazon’s subsidiary Booksurge. If you switch to Booksurge, you pay more to print your books, and have to pay a much higher discount to Amazon.  Publishing for a micro-press like mine becomes essentially unviable as a business.

By doing this, Amazon is threatening the underpinnings of an entire industry that has sprung up in the shadow of basically two companies – Lightning Source and Amazon. Hundreds of tiny presses publishing innovative and interesting titles that might not be seen as commercially viable by a one of the big media conglomerates in New York, but can do quite well in its own niche. And while sure, we’ll be able to sell through other outlets, the bottom line is that for Cincinnatus Press, more than 95% of sales are currently through Amazon.

The changes technology has brought to our world in the last twenty years have been incredible, and they’ve had particular impact on content-creators, authors, musicians, and others who might not have a Stephen King sized audience, but nonetheless have build an audience that would never have been possible before the Internet, Amazon and digital printing. Think of horror writer Scott Sigler: he podcast his books, built a huge fan base, and initially published through a small press printing through Lightning Source, just like I am.  Now he’s got a movie contract and a new hardcover coming out next week from Crown Books.  Crown (which, incidentally, is an imprint of Random House) would likely never have seen the commercial viability of Scott’s books had he not built such a huge base of completely rabid fans with his podcast and print-on-demand titles.  Two weeks ago crime novelist Seth Harwood launched his new title to #1 in mysteries and thrillers through savvy internet promotion and the excitement of fans of his podcast. Seth’s publisher: Breakneck Books, which also prints through Lightning Source. Chris Paolini, who wrote Aragon, was originally self-published by his father.

It’s not over yet, and this story only came into the public view on Friday (though I’ve been hearing about the strong arm tactics to get companies to switch to Booksurge for some months). So the question at hand is, what to do we do?

Now, the eight-hundred pound gorilla of the online bookselling world is getting ready to sit on all of us.  Instead of embracing the long tail of bookselling, Amazon is going to swallow it. They’ll do harm to themselves in the process, but more importantly, if other directions aren’t found, they’ll likely kill an entirely new, and wonderful industry of small, family owned publishers.

Some links:

Amazon Tightens Noose on Print-On-Demand Publishers; Insists They ... Washington Post
Amazon to Force POD Publishers to Use BookSurge Publishers Weekly
Amazon pulls a Microsoft - Computerworld
Amazon Insists Publishers Use Their On-Demand Printer - Slashdot
Amazon Says It Will Only Sell Print-On-Demand Books That It Gets ... - Techdirt

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Replies:

30 Mar 2008
Charles Sheehan-Miles
Forgot to mention
I should have noted that this story was originally broken by a small newsletter, Writer Weekly, published by long-time self-publisher Angela Hoy. Angela owns Booklocker.com, which is another publisher using Lightning Source. Here's the link:

www.writersweekly.com/the_latest_from_angelahoycom/004597_03272008.html
30 Mar 2008
Donna Barr
Amazon SOOO old.
Yes yes yes, somebody else has susses that Amazon is still acting like a publisher about two years past Gutenberg! Note: Booksurge is NOT a vanity press, it is merely a printer, like Lulu.com This looks like a Booksurge move to put Lulu out of business. Here's the go-around: Do not use the Ingram/Amazon link on Amazon. Use the Marketplace, which treats books like merchandise (without the stupid warehouse system). Then send them books from Lulu if you like. AND yank your ads off your site -- I'll be pulling my Amazon ads off www.donnabarr.com
30 Mar 2008
Donna Barr
Amazon SOOO old.
Yes yes yes, somebody else has susses that Amazon is still acting like a publisher about two years past Gutenberg! Note: Booksurge is NOT a vanity press, it is merely a printer, like Lulu.com This looks like a Booksurge move to put Lulu out of business. Here's the go-around: Do not use the Ingram/Amazon link on Amazon. Use the Marketplace, which treats books like merchandise (without the stupid warehouse system). Then send them books from Lulu if you like. AND yank your ads off your site -- I'll be pulling my Amazon ads off www.donnabarr.com
30 Mar 2008
Charles Sheehan-Miles
Pulling Amazon ads
Yeah, I plan to do that. There's so MANY on my site its going to take a little time.
30 Mar 2008
Eve Segal
My email to Amazon
I received an email from Charles Sheehan-Miles informing me that your new policy for small-press books is to require them to offer you a larger discount than they offer anyone else, and to have their books printed by your printer. This is outrageous and will destroy independent small presses, the only outlet for books by authors just starting or who have something controversial to say. I am disgusted with you. If you actually go ahead with this policy I will buy my books (and other products) elsewhere.
30 Mar 2008
Jennifer Griffith
Just SSDD with them!
I have been avoiding buying anything from Amazon ever since a write-in campaign regarding some of the materials they sell. I actually just checked & confirmed: They still sell materials on dog-fighting & cockfighting, even though both activities are illegal in the US. Their defense is "free speech". OK, get this: They even sell books on how to make meth! Yeah, I'm still boycotting them...
30 Mar 2008
David Bean
Some History - Our Cultural Revolution
Traditionally publishing was called the Gentleman's Profession.

They made money on betting on big press runs which lower the cost of the book. And doling them out over time. In 1979 there was a tax court decision that required that publishers pay tax on unsold merchandise. Since then publishers cleared the shelves every year. The entire model changed on how money was made and 'backlist' and 'midlist' books were eschewed. Gentleman's culture gave way to marketeer's. The cultural consequence is obvious and lamentable. There is some green logic to what Amazon is doing, assuming that the book is printed near the sale, but the vertical monopoly is extortionary. Amazon has along with Borders and Barns & Noble has killed independent book dealers and thus extinguishing the lovely character that allowed resonance of the human mind. Today it is not mind but spreadsheet. I would like to see a 'tax' on Amazon that went to independent book dealers so that we could have the best of both worlds.
30 Mar 2008
Bill Roberts
Sent a message
I sent them a message. Hope it helps.
30 Mar 2008
Annapoorne Colangelo
anapurna@whidbey.com
Thank you for alerting us to this. I recently have had difficulty with Amazon more than once. The last time it was totally confusing. I ordered as always, using another of their "stores". They didn't send the book, because I used a credit card, which is what I always have done with them. Suddenly, that's not acceptable via another store. AND, no notification. Plus, this business of printing as a book is ordered, forces one to wait awhile to receive the book. I had just written to them saying that they have received their last order from me. Then, I received your email!
30 Mar 2008
Lloyd Scott
I find this disturbing behaviour for a company that I do business with. If this is really how you want to do business, then I may have to change my business relationship with you. Lloyd Scott

30 Mar 2008
Lloyd Scott
I find this disturbing behaviour for a company that I do business with. If this is really how you want to do business, then I may have to change my business relationship with you. Lloyd Scott

30 Mar 2008
Amazon is pulling my book
Charles, Thanks for your post. This new policy of Amazon's is going to effect so many writers and publishers. I received a letter from my publisher on Friday urging everyone to write to them at cust.service@amazon.com or call them at 206-266-1000 or 1-866-216-1072. Just to let them know what we think about the new policies they are putting in place. The Publisher of our book "The End of Days The Warning" Does not plan to give in to them. I am not sure how this is going to come out but it surely is going to put a strain on our book sales. Our book was selling very well on Amazon and since we have heard about what they are planning to do we have begun to shift our sales efforts to other online retailers. Let's face it money is what is driving this issue and if all of the small publishers, printers and writers move sales to other sites this pressure is what will cause Amazon to change it's mind set.

30 Mar 2008
Amazon customer service
Michael,

Thanks so much for posting the email address and phone number for Amazon. I agree on shifting to other outlets, and in fact I'm currently negotiating with a national distributor for my company's books. However, realistically, 95% of the books sold online are sold by .... Amazon. They also represent about 90% of my company's sales, and 100% for a couple of specific titles. They haven't pulled me yet, but if they do, it will be huge blow.
30 Mar 2008
Charles Sheehan-Miles
Amazon customer service
And by the way, Mike, I'm sorry to hear yours is one of the books hit by this. Hopefully we can all get them to back down pretty quickly.
30 Mar 2008
DBarr
Print On Demand Does not slow down orders
Print on Demand does NOT slow down orders. The books are printed quite quickly. It is the sending of the book to Amazon -- and then on to the reader that takes all the time. Amazon insists on being a gatekeeper, doublings shipping costs and carbon footprint, and building more useless warehouses. This is ridiculous.
30 Mar 2008
Michael Woods
Amazon's Threat
Charles, Thanks for the reply and I understand what you mean. I would say 98% of our book sales have been with Amazon. It came very close to being one of the top Christian books several times in the past couple of months, by amazon sales ranking. According to our publisher who states they currently have over 30,000 titles being sold on Amazon today. We do not have much time before they will stop selling all of the books they currently have listed. The exact quote they used is "Amazon's threat: if you do not play ball, we will disable the "Buy" button for your books." However 30,000 titles no longer able to be purchased from Amazon is going to be a big hit not only for each writer, publisher and printer. But surely for Amazon as well, and this is just one publisher.

30 Mar 2008
Charles Sheehan-Miles
Drop Shopping
Donna, you are absolutely correct that print on demand typically doesn't slow things down. I'm not sure how the others work, but orders for my titles are generally drop shipped by Ingram direct to the custom with an Amazon return label. It never hits Amazon's warehouse, which means they take their 3 or 4 dollar cut on each book solely because the purchase was made through them.

The downside, is that I can't think of any other bookseller on the web that does so well in terms of being able to find similar or related titles. And thats the rub with all of this. If I could, I'd direct all my links to Booksense (www.booksense.com) because they're a network of small independently owned stores. Problems is, their interface sucks and its really hard to find, uh, books. I don't know the answers here. I do know that for me at least this has been a wake up call. Even if Amazon completely backs down, I'm going to be doing a lot to diversify where I'm selling books.
30 Mar 2008
Monique MacNaughton
Shame on Amazon
I hope they get stuckered good and hard on this, and "Boycott Amazon" banners bloom all over the web. I've had enough of this garbage from them.
30 Mar 2008
C Morgan
They heard from me
I hope it helps.
30 Mar 2008
Cynth The Poet
I hear you!
I heard about this through a mutual friend, Ken Huey. I want to thank him for alerting me to this crude situation.

If they're doing this to authors, I can imagine that one day they may want to do this to musicians as well. I don't usually go for "slippery slope" arguments, and I don't see this as one of them. But they are trying to treat creative expressions as if they were shoes or any other commodity. That just isn't right.
31 Mar 2008
sheryl
Amazon and I parted ways some time ago
I stopped shopping at Amazon, and attempted to remove all my information from their site, when they refused to stop selling cockfighting magazines and books. I just sent them another letter about this issue, and forwarded your e-mail to everyone I know.

Thanks, Charles.
31 Mar 2008
I wrote them this
Thanks for the alert.

My message to amazon.com customer service: I understand that you are attacking small independent authors and publishers by imposing onerous financial demands on them. I am dismayed to hear this. For several years I have found Amazon to be a convenient and well-stocked source of books and other items. If you persist with your shake-down of small businesses, I will find a new place to shop & no longer do business with amazon.com. I will communicate this information to my friends.
31 Mar 2008
I wrote them this
Thanks for the alert.

My message to amazon.com customer service: I understand that you are attacking small independent authors and publishers by imposing onerous financial demands on them. I am dismayed to hear this. For several years I have found Amazon to be a convenient and well-stocked source of books and other items. If you persist with your shake-down of small businesses, I will find a new place to shop & no longer do business with amazon.com. I will communicate this information to my friends.
31 Mar 2008
Dennie Williams
Freelancer
If what Charles Sheehan Miles is saying is true, it sounds like Amazon.com is creating a monopoly. But they are so huge! How can the gorilla be caged? As a freelance writer, I naturally think Amazon's size is large enough that any writer would have a hard time challenging the policies Charles says they have. I emailed Amazon customer support to see what they had to say.

Sincerely, Dennie Williams
31 Mar 2008
Donna Barr
How to cage the Gorilla
There are methods within Amazon's own system to put them behind their own gates. HOWEVER -- why haven't authors pooled to set up a site that uses CCNow (which includes Paypal) to act as a catalog to direct sales? It would be small at first,but once the word gets out, it will explode. A helpful ad site is www.projectwonderful.com www.wowio.com allows free download, but author still gets paid. If there's a true techie out there that could see how this could work, I'd like to make a contact. We could call it Hercules.com (as in... killed the amazon...)
31 Mar 2008
Charles Sheehan-Miles
It's not where authors go....
It's where the readers go. And that, overwhelmingly, is to Amazon. I'm all for exploring as many options as possible--the more the better--but it would be sticking our heads in the sand to ignore the fact that Amazon represents 90% of the book sales that take place over the internet. That's a pretty big deal.
31 Mar 2008
Contact Amazon
I received a couple new ways to contact Amazon and I wanted to share them with you. Amazon's Investor Relations via email at ir@amazon.com or

jcliffo@amazon.com
3 Apr 2008
Traveler
cust.service doesn't work
Delivery to the following recipients failed permanently:

* cust.service@amazon.com
6 Apr 2008
Willard D. Gray
Amazon wants it all
I am reliably informed that you are attacking small independent publishers and authors through onerous financial demands on them. If you persist with the announced shake-down of small businesses and writes naturally I will find a different place to do business with. Amazon.com will not be a part of my life as a writer. I will convey this information to my friends.
7 Apr 2008
Addison Gast
Scam, sham or misinformed?
Sorry willard, after receiving several of your tirades on Amazon and other distributors, I did some research using the "book number ID" you refer to. Here is the response in return from your "publisher"

Dear Mr. Addison Gast, I have no idea who W. D. Gray is, or which company he is referring to. Not Xlibris Corporation, that's for sure. (name withheld)Sincerely, Publishing Consultant Xlibris Corporation International Plaza II, Suite 340 Philadelphia, Pennsylvania 19113 Tel: 888.795.4274 Ext.xxxxxx
9 Apr 2008
800 lbs & Larry Korb
When you were, "appointed Assistant Secretary of Defense (Manpower, Reserve Affairs, Installations and Logistics) from 1981 to 1985. In that position, he administered about seventy percent of the Defense budget. For his service he was awarded the Department of Defense’s medal for Distinguished Public Service." you sat in judgement of 432,000 cohorts and me who were BETRAYED in 1964 by the nation we had given the best years of our lives regarding retired pay. Your association with the military appears to have been rosey for you in every move you made, but hell for us.

I can well see that Rev Wright had to bave been wronged, but not to the depth that we were. Also, you helped to take away our "legally earned" life-time health care. For our feelings regarding our service we are condemned and denigrate by Patriots, and you were "awarded the Department of Defense’s medal for Distinguished Public Service." and promoted. Larry and "Patriots." Service to this nation just ain't fair. Pasted is DoD ducument of 11 July 197 which you sit in judgement of. I'm still paying for this some 40 years later to half of what my ingrate succesors receive. No one in this land we both served will redeem my "Honor" for goods and services. They all want that green stuff which you withheld from us and got yours. THE SECRETARY OF DEFENSE WASHINGTON DC 20301 11 July 1970 AN OPEN LETTER TO RETIRED MILITARY PERSONNEL As Secretary of Defense I have principal responsibility for advising the President on all matters ranging across the full spectrum of Defense. For this reason, President Nixon has requested that I discuss with you a Defense matter very important to him -- recomputation of retired military pay. I welcome this opportunity to explain my views and recommendations on this important matter. Like the President, I have long recognized that some form of recomputation is a desirable goal. Since this Administration took office. I have had the Department of Defense continuously studying the problems involved and the steps that might be taken to make meaningful adjustments. I am convinced there is a genuine need to treat the retired members of our Armed Forces More equitably -- we owe this to the men and women who have devoted their lives to a military career. It is true that there are administrative and legal obstacles in the way. Perhaps more important, the introduction of this change may even become a model for other government retirement systems. whether Federal, State or local. Therefore, we must proceed cautiously to insure that our remedy will be both effective and lasting. I am confident, however, that the administrative and legal obstacles can and will be overcome. Unfortunately, there is a much more formidable obstacle in our path that will not be as yielding -- at least -not in the immediate future. Simply stated our problem is the financial constraints the Department of Defense must face. We have submitted a rock bottom budget to the Congress for Fiscal Year 1971 and are presently facing further Congressional reductions. Even more simply stated, the money needed to take this action cannot be made available at this time without crippling other desperately needed Defense programs. For this reason, I am unable to recommend to the President that recomputation of retired military pay be added to the Defense Department budget until these local conditions improve. The Defense Department is the only Federal agency that must fund its major retirement program as a part of its budget. I realize any position regarding these difficult budget problems may not be understood. I know that each of you feels you are being deprived of income that in rightfully yours. I regret this and truly wish conditions were different. But they are not. And if we are to improve then we must face facts as they are, not as we would wish them so be. President Nixon appreciates your many letters and shares your concern. Let me assure you that some form of recomputation of retired pay will continue to be a goal of this Administration and this Department. We all share the President's earnest hope that we can move forward with it just as soon as the budgetary situation permits. Sincerely, S/Melvin R. Laird Memorandum for Record: Thursday, August 22, 1990 Presidential candidate Richard Nixon - Tricky Dick- was not going to win the election in 1968 as his candidacy was faltering. So in September he came out with the Telegram inclosed of SEPT 13. This telegram went to all quasi-military organizations. They played it up. Historically over one-half of all military retirees have resided in six states: California, Texas, Georgia, Florida, Virginia, and North Carolina; in that order. Naturally he got practically all of the retirees vote, plus a disportionate share of their families. California put him over. Within a few months NAUS admonished us to started write and remind him of his campaign pledge. In response he had his Mickey Mouse Secretary of Defense Mel Laird prepare and distribute the inclosed letter of 11 July 1970. The news media did not receive this letter - only the retirees who wrote to the president. At the very moment that they were drafting this letter, especially note paragraph three, they had already been discussing a plan which was to materialize that same year, i.e., eliminate our earned medical benefit CHAMPUS. This was the primary reason I relocated to rural Illinois as others chose to return to their native locations through out America. In short I was now on my own and thrown under Medicare. Mel's statement, "Perhaps more important, * * * may even become a model whether Federal, State or local." - has to be the JOKE OF THE CENTURY. Memorandum for Record - 24 February 2004 I discovered about five years ago through the FOI that only about 500 copes of this "gem" of a letter were produced. Obviously only those who wrote to the president received this letter. This parasite from WI went on to become Legal Counsel, Reader's Digest.

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